Washington D.C. Interactive Wall
What
Product Design
Technical Support
Interior Design
Why
We needed a brick and mortar location where leaders could meet with politicians to discuss important legislation. Because of the importance of these meetings and the people in them, we wanted to create an impressive lobby space that showed our massive scale and importance in the United States.
We installed a larger-than-life touch screen and created an interactive map application that gave users the freedom to explore all parts of our service area. In each location, users can see how many customers, employees, and services Spectrum offers.
To speak specifically to the space's audience, politicians could turn on a filter for their congressional districts to understand how many of their constituents use our services.
Because of the screen's size and proximity to other nearby installations, I created a non-obtrusive UI that was easily usable by people of different heights and enjoyable for bystanders to experience from a distance. After learning that hosts frequently showed the map while standing on the right side of the screen, I found the appropriate size and scale of our UI elements that allowed hosts to stand by the screen, zoom into a location, and turn on data filters without blocking anyone's view.
By default, our service area was visible to show where we offered services. After selecting and holding on a specific state, a ticker on the top-right area of the screen would automatically update to show the number of customers and employees we have in that state.
Additionally, I designed a museum-like space that highlighted select customers who were doing incredible things with our services, including a tech program for underprivileged youth in Brooklyn and a drone company using our Internet to help strawberry farmers water their farms. We created a space to share their stories across from the interactive wall and a display area that showed all of our applications on web, mobile, and TV platforms.
